WhatsApp API
EConnect your WhatsApp App to HetaCloud WhatsApp API and Automatically send messages to customers from your site or application, without being online! and reliable cloud hosting platform.
- High Message Send Speed
- At the same time
- unlimited
- Custom Hooks
- API Documentation
WhatsApp Messaging • Developer APIs
Enhance your app with CEQUENS WhatsApp API
Send and receive WhatsApp messages at scale with a simple, secure API. Build notifications, customer support, and conversational experiences—fast.
// Send a WhatsApp message (example)
const url = "https://api.WhatsApp.com/v1/whatsapp/messages";
await fetch(url, {
method: "POST",
headers: {
"Content-Type": "application/json",
"Authorization": "Bearer <YOUR_API_TOKEN>"
},
body: JSON.stringify({
to: "+201234567890",
channel: "whatsapp",
message: {
type: "text",
text: "Hello from CEQUENS 👋"
}
})
});
WhatsApp API features you’ll love
Everything you need to send, receive, and manage WhatsApp messages reliably and at scale
Easy onboarding & number setup
Get started fast with guided setup for WhatsApp Business Platform and number connection. We help you avoid downtime and ensure a smooth launch.
Templates & message management
Create, submit, and manage approved message templates for OTP, notifications, and re-engagement. We support you with best-practice wording for faster approvals.
Fast delivery & high reliability
Built for performance with stable delivery, scalable throughput, and real-time status updates (sent/delivered/read) to keep your operations running smoothly.
Official platform compliance
Follow WhatsApp policies with opt-in guidance, quality protection, and messaging best practices to reduce blocks/reports and improve account health.
Webhooks & integrations
Easily connect WhatsApp to your website, CRM, or helpdesk using webhooks and API endpoints—perfect for support, sales, and automation workflows.
Secure API access
Secure access with token-based authentication, protected webhook endpoints, and recommended security practices to keep your messaging and customer data safe.
Everything you need for WhatsApp API messaging
Powerful, reliable WhatsApp Business Platform integration for marketing, support, OTP and notifications.
| Features | Performance |
Security |
|
Official WhatsApp API Setup
|
High Delivery Speed & Reliability | Verified Business & Policy Compliance |
|
Webhooks & Delivery Reports
|
Optimized API Throughput | Secure API Access (Token-Based) |
| Template Message Management | Fast Template Send (Notifications/OTP) | Spam/Abuse Best-Practices Guidance |
| Rich Media & Interactive Messages | Low Latency Message Handling | Data Protection & Secure Webhooks |
| CRM / Website Integration Ready | Scalable for Growing Businesses | Opt-in & Unsubscribe Workflows |
Frequently Asked Questions - WhatsApp API
You ask, we answer! Here are the most common questions about our WhatsApp API service.
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You can get started quickly. After you place your order and your account details are verified, we help you set up WhatsApp Business Platform and connect your number. You’ll receive step-by-step guidance from HetaCloud.
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In many cases, yes. You can connect a new number or migrate an existing one, depending on its current status. If the number is currently active on the WhatsApp/WhatsApp Business app, it may need to be disconnected or migrated before it can be used with the API. Our team will guide you through the correct process.
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Yes—this is an official WhatsApp Business Platform solution. To avoid restrictions, you should follow WhatsApp’s policies: collect user consent (opt-in), send relevant content, and stop messaging users who request it. We share best practices to help you maintain a healthy quality rating.
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Session messages are used when a customer has recently messaged you, allowing free-form replies within the active conversation window. Template messages are pre-approved message formats used to start conversations or send notifications like OTP, order updates, and reminders. We can help you write and submit Templates to improve approval chances.
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Yes. You can track message status such as Sent, Delivered, and Read. If you integrate with your CRM, you can also display these statuses directly inside your system via webhooks and API events.
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Absolutely. We provide clear API documentation and webhook examples to receive inbound messages and send replies. If you need a custom integration (CRM, ERP, or internal tools), HetaCloud can guide you to the best approach.
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Yes. WhatsApp applies messaging limits that depend on your account quality and messaging history. As you maintain good engagement (low blocks/reports, relevant content), your limits can increase over time. We recommend a gradual warm-up plan to keep quality high.
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Yes. WhatsApp API is ideal for OTP, shipping updates, order confirmations, appointment reminders, and customer support. Most outbound notifications require approved Templates, especially if the customer hasn’t started a chat recently.
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Pricing typically includes a service plan (depending on your package) plus WhatsApp conversation-based charges, which can vary by country and message type. We’ll help you choose the right plan and estimate your expected costs based on your use case.
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Yes. You can send images, documents, video, location, and links. You can also use interactive message features such as buttons and list menus to improve customer experience and increase response rates.